Support
Common issues
Frequently asked questions
How much does Shark Snip cost?
See current plans, included capabilities and limits on the pricing page. Current pricing
Can I get a refund?
Subscriptions are non-refundable. Cancelling stops future renewals and you keep access until the end of the period you already paid for. We do not refund past periods, results, or losses. Refund policy
How do the predictions work?
Trained ML models (TF.js in-browser or Python server-side) over historical games, box scores, and market lines. Probabilistic, not guarantees. Contact support
What data sources do you use?
Describe the dataset or page in your support request. Review our privacy information before sharing personal data. Privacy information
Why can't I bet real money on the site?
Shark Snip is analytics, not a sportsbook. We do not accept wagers or hold sportsbook funds. Terms of Service
How do I cancel my subscription?
Open account settings to review the billing controls available for your subscription. Account settings
Do you offer an API?
Review current plan capabilities and limits rather than assuming API access is included with every paid plan. Current capabilities
Available in all US states?
Review the Terms of Service for eligibility. Shark Snip does not place bets for you. Terms of Service
How do I delete my account?
Review the account deletion controls and warnings in Settings before proceeding. Account settings
Still need help?
A stored request receives a reference immediately. Email confirmation and a human response are separate; no response time is guaranteed.